A healthcare provider in his practice

Start a cash-pay service line.
Scale the one you have.

EBM Medical is the financial and operational infrastructure for provider-directed, cash-pay care.

You make the clinical decisions.We handle the operational work, so your practice can grow without adding administrative burden.

Remove inefficiencies for cash pay

  1. One portal

    Every patient, order, and payment lives in ETHIC®. One login, one patient record, one place to check status 24/7— and patient information sits in one protected system instead of scattered across four or five vendor portals.

    You decide who on your team has access and what your practice offers. One system to learn.

  2. No working capital investment

    Patient payments, order coordination with licensed pharmacies, and transaction reconciliation through Flow Funds Management. Your practice launches with no inventory to buy and no pharmacy accounts to maintain.

    You control your service line, including the products you recommend and the corresponding charges.

  3. Automated funds flow management

    ETHIC® collects the physician’s funds from the patient, reconciles other obligations, and releases the physician’s funds by ACH the next business day.

    You control your service line, including the products you recommend and the corresponding charges.

  4. Patient support, on your behalf

    Our support team helps your patients with orders, payment, shipping, refills, and follow-up on your behalf. Clinical questions stay with you and the dispensing pharmacist.

    You decide what the patient needs. Everything after that reaches our team, not your front desk.

  5. Quality Assurance

    Our partner pharmacies and manufacturers are licensed and vetted against our quality and service standards. Working with multiple partners helps keep your patients’ orders on track.

    You decide what to offer. Nothing to vet, nothing to contract, and no pharmacy relationship to manage.

  6. Personalized for your business

    There is more than one way to work with EBM. We configure the one that matches how your practice already runs — how products reach your patients, how much happens in the office, and how ongoing needs are handled — with EMR integration where your system supports it.

    You decide which model best fits your needs to scale your cash-pay service line.

Choose how it reaches your patients

Three ways to run it. Same system behind all of them.

*Excludes pharmacy-dispensed products.

  • Single unit dispensing

    Virtual dispense

    Zero invested working capital. Orders are placed one at a time as patients need them and ship directly to the patient.

  • You buy bulk, we hold it

    Virtual inventory*

    Volume pricing with no expiration on what you’ve purchased. Held for your practice and released as your patients need it — nothing on your shelf.

  • You buy, you transact, we refill

    Bulk and in-office first fill*

    Volume pricing on product kept at the practice, so patients can leave the visit with the first supply in hand.

  • Customized medical subscriptions and memberships run on top of any of the three. Recurring shipments on a set schedule, billed automatically, or a membership program built around how your practice works.

What we offer

Four categories, one system. Nothing here is billed to insurance.

See digital product overviews

Medical foods

  • Peripheral neuropathy
  • Muscle cramps
  • Metabolic imbalances
  • Chronic inflammation
  • Chronic nail disorders
  • Bone fracture, surgery and wound care
  • Mood and cognitive disorders, migraine
  • Gout
  • Immune system

Personalized compounds

  • Transdermal pain
  • Antimicrobials
  • Scars
  • Nail infections
  • Plantar fasciitis
  • Warts
  • Rough, dry feet
  • Hyperhidrosis
  • Fibromatosis

Wellness, longevity and aesthetics

  • Hormone therapy
  • Peptide therapy
  • Cellular support
  • Metabolic and weight support
  • Erectile dysfunction
  • Dermatology
  • Hair and skin
  • Aesthetic and post-procedure recovery
  • Botanicals

Injectable, oral and topical delivery.

Supportive products

  • Post-op and wound care kits
  • Plantar fasciitis kits
  • Orthotics and compression

Personalized for you

One operation behind the practice. One service behind the patient.

One operation

Outreach, sourcing, payment, fulfillment, delivery, and refills in one place.

Monitored fulfillers

Our team tracks quality, order accuracy, and shipping across every order.

Evidence-based portfolio

Made in FDA-registered facilities or by licensed 503A and 503B partners.

The same standard behind every patient

Evidence-based products, monitored partners, and a team that answers. Then we keep checking.

  • Quality you can trace

    The portfolio features evidence based ingredients and produced in FDA-registered manufacturing facilities or by licensed 503A and 503B pharmacy partners — every one of them credentialed and actively monitored against quality and compliance standards.

  • Real people serving every patient

    Our patient support team works with your patients on your behalf, helping with order questions, payment, refills, and follow-up. When they call, a real person answers.

  • Customized to your practice

    There is more than one way to work with EBM. We configure the one that matches how your practice already runs, and change it when your practice does.

  • Performance you can verify

    We measure what ships against what was requested, and how long it takes to reach the patient — so nobody is left waiting and wondering.

An FDA-registered manufacturing facility

Your product is made in a facility registered with the FDA, where it is produced under a recognized standard.

A licensed, accredited 503A/503B pharmacy

Your therapy is prepared for you by a pharmacy that is both licensed and accredited.

Why work with us

Providers work with EBM Medical to either:

Establish a new cash-only service line

Grow the scope of cash-only products and services