Information Collected About You
When you use the Services, we collect information as follows:
While you may use most of the Services without registering, certain Services do require that you register with EBM Medical for them to function properly. If you choose to register or update an existing account with EBM Medical or access certain Services, you may be required to provide certain personal information, such as your name, address, telephone number, gender, email address and date of birth, and a username and password to access your EBM Medical account. You are responsible for ensuring the accuracy of the personal information that you submit to EBM Medical.
Some of our Services, such as EBM Medical Symptom Checker, are interactive and may request that you submit health-related information, along with other information such as your age and gender. You are not required to register with EBM Medical to use EBM Medical Symptom Checker and if you are registered with EBM Medical, we do not associate information that you submit to the Symptom Checker with registration information that you have previously provided.
EBM Medical Health Manager
EBM Medical Message Boards
Any information (including personal information) you share in any online message board or other forum is by design open to the public and is not private. You should think carefully before posting any personal information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, the information you post may also show up in third-party search engines.
If you mistakenly post personal information in our message board areas and would like it removed, you can send us an email to request that we remove it by using the Contact Us link on every page of the EBM Medical Sites. In some cases, we may not be able to remove your personal information.
Emails You Send to EBM Medical
Services and Device Information
When you access and use the Services, EBM Medical automatically collects and stores in its server logs information from your browser or mobile device such as your IP address or unique device identifier, browser information (including referring URL), your preferences and settings, cookies and information about the content you have viewed and actions taken (e.g., search queries, ad engagement, clicks and the associated dates and times). EBM Medical may also collect device-specific information when you install and use an App including your device model, operating system information, advertising ID (which is a unique, user-resettable identification number for advertising associated with a mobile device) and App version and usage information. When enabled by you, we collect precise location information provided by your mobile device, which you may disable through the device settings.
How Information Collected About You Is Used
Information about your use of the Services may be used for the following purposes:
- to provide, improve and create new Services,
- to respond to your inquiries and to send you administrative communications about the EBM Medical Sites and Services,
- to obtain your feedback about the EBM Medical Sites and Services,
- to send you secure electronic messages and personalized emails pertaining to your interests as inferred from your use of the Services, including news, announcements, reminders and opportunities from EBM Medical,
- to statistically analyze trends and user behavior and activity including how frequently areas of the EBM Medical Sites are visited, how the Services are being used and how many emails are received and opened,
- to provide you and people with similar demographic characteristics and interests with more relevant content including advertising both on and off the EBM Medical Sites and Apps,
- to offer lead generation services,
- to detect and defend against fraud and other threats to the Services and our users,
- to identify issues with the Services,
- to conduct research and measurement activities, including those described below, and
- to administer your account.
In addition, EBM Medical may use personal information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.
EBM Medical will not sell your personal information to third parties for their use without your consent.
Sharing Your Information
EBM Medical Subsidiaries and Corporate Affiliates
Third Party Advertisers and Third Party Websites
We may share information that we have about you, such as a cookie ID or IP address, with third party advertising service providers who may use this information, on our behalf, to help EBM Medical deliver advertising on the EBM Medical Sites as well as on third party websites.
We may also include social widgets on the EBM Medical Sites which enable you to interact with the associated social media services, e.g., to share an article. These widgets may collect browsing data which may be received by the third party that provided the widget, and are controlled by these third parties. You may be able to manage your privacy preferences directly with the applicable social network platform.
Compliance with Law, Regulation, and Law Enforcement Requests
To cooperate with government and law enforcement officials and private parties to enforce and comply with law, we may release personal information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or (3) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose personal information as described below.
How Your Information is Secured and Retained
We take reasonable security measures to protect the security of your personal information. Despite EBM Medical’s efforts to protect your personal information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
The security of your personal information is important to us. When you enter personal information (including personal health information in various Services), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.
We will retain your personal information as long as your account is active or as needed to provide you Services. At any time you can remove your personal information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to EBM Medical from our servers. See “Your Choices and Rights” below for more information on how you can update or remove your personal information. We will also retain your personal information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
Your Choices and Rights
Updating/Removing Your Personal Information
If you have registered and desire to delete any of your registration information you have provided to us from our systems please contact us using the contact information listed below in the “Contacting EBM Medical About Your Personal Information or Privacy” section or through the Contact Us link provided at the bottom of every page of the EBM Medical Sites. Upon your request, we will delete your registration information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the EBM Medical Sites from our servers.
When you sign up to receive email communications for any of our Services, including our email newsletters, or at any time, you can choose to opt out of receiving additional newsletters or other email communications from EBM Medical or our advertisers or sponsors.
You can unsubscribe from an email newsletter by:
- Following the directions included at the bottom of the newsletter and using the “Unsubscribe” link found in the emails.
- Logging in to the EBM Medical Sites and unchecking the newsletters you no longer wish to receive under the “My Profile” section.
If you decide that you would prefer not to receive personalized email or secure electronic messages from the EBM Medical Health Manager tool, you may also “Opt-out” of the Service by clicking on the settings tab on your Health Manager home page and changing your email preference or following the unsubscribe instructions included in each email.
All promotional emails that EBM Medical sends with opportunities from EBM Medical or with offers or informational materials from EBM Medical on behalf of our sponsors will contain an opportunity to unsubscribe from getting additional emails of that type in the future from EBM Medical unless you re-subscribe.
FOR RESIDENTS OF CALIFORNIA ONLY. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your personal information with third parties. If you reside in California and have provided your personal information to us, you may request information about our disclosures of certain categories of personal information to third parties for direct marketing purposes in the preceding calendar year. You can submit such request by sending an email by using the Contact Us link at the bottom of every page of the EBM Medical Sites.
We are committed to protecting the privacy of children. The EBM Medical Sites are not designed or intended to attract children under the age of 13. The EBM Medical Sites do not collect personal information from any person we actually know is under the age of 13. A parent or guardian, however, may use EBM Medical Health Manager to establish a personal health record and a EBM Medical Health Manager home page for a minor. The parent or guardian is solely responsible for providing supervision of the minor’s use of EBM Medical Health Manager. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through EBM Medical Health Manager for the minor.
Note to Users Outside of the United States
Additional Information for EBM Medical’s Visitors from the European Economic Area (“EEA”)
If you are a EBM Medical user in the EEA, you can: (i) access personal information we have about you (we will try to provide information within 30 days of your request); (ii) have your personal information corrected or deleted (in most cases you can correct personal information you have submitted to us by going back to the specific Service, logging-in and making the desired change); (iii) in certain circumstances, you can object to our processing of your personal information and we will discontinue such processing unless we have compelling legitimate grounds to continue; (iv) withdraw consent previously provided (however a withdrawal does not affect the lawfulness of processing of your personal data that occurred prior to the date of withdrawal); or (v) if you believe that we have not complied with applicable data protection laws, you may lodge a complaint with your local supervisory authority. If you wish to inquire as to whether we maintain any of your personal information and if so, whether you wish to exercise any of those rights that are available to you with respect to such personal information, you may contact us as described in the Contacting EBM Medical About Your Personal Information or Privacy section below. We will respond to your request within a reasonable timeframe.
Contacting EBM Medical About Your Personal Information or Privacy