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This is your resource library to ensure you are educated on everything that EBM has to offer. If you can’t find what you’re looking for, please let us know by chat or leave us a message on our contact page. 

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Medical Foods

Click the links below to view PDF spec sheets and browse the playlist of videos for more information about each Medical Food product.

Medical Food Playlist

Product Specifications Sheets

Frequently Asked Questions

Custom Prescription Compounds

Are these covered by insurance?

Unfortunately, custom transdermal prescriptions are not covered as written.  They active ingredients and transdermal bases lost insurance coverage over the last few years and providers are now sending prescriptions to EBM Medical because we contract with accredited pharmacies to offer the highest quality ingredients at an affordable price.

If insurance would cover my prescription, how much would it cost?

Insurances vary but most insurance plans have a $200 copay for specialty prescriptions.

Why are you so much less in cost than my other pharmacy?

EBM Medical aggressively contracts pricing by leveraging our network of providers to be able to offer the lowest possible price.

Why did my doctor prescribe this custom topical formula instead of a pill I can get from my local pharmacy?

Treating certain conditions topically has gained a lot of medical attention due to the technology advances in getting medications through the skin, into the soft tissue and minimizing concentrations into the blood stream.  The understanding is that if topical treatment is effective then the patient minimizes exposure of side effects that can be caused from taking a medication orally.  Another reason is the doctor can combine multiple drugs into a cream that can address the condition with different mechanism of action.

How long will my prescription last?

It depends on the surface area treated and the number of daily applications.  Most formulas are designed to last at least a month.  Most patients report 45-60 days of use.

Can I use my health savings card to pay for this?

Yes.  Most health savings cards require an authorized prescription from your healthcare provider to allow for this benefit.  EBM Medical requires a prescription order for every therapy or service fulfilled.

What side effects can I look out for when using this prescription?

Even though treating topically has been understood to minimized side effects, they do contain active pharmaceutical ingredients that every patient should be aware of.  Though rare, patients report skin irritation or an allergic reaction as the most common.  If you are allergic to any of the ingredients on the prescription, please contact your doctor and DO NOT use.  If you experience skin irritation, please discontinue and contact your healthcare provider.

How do I use this topical prescription?

Every provider is different so please follow the directions on the Rx label.  When applying, be sure to massage the topical to the affected area until 100% absorbed into the skin or nail.

How do I refill my prescription?
  1. If you have refills available on the label, please call EBM Medical 636-614-3152 or email at support@ebmmedical.com and we will quickly process and get it shipped to your door.
  2. If you do not have refills available, we will contact your provider on your behalf to request them to send us a new prescription.  After that, we will contact you and ship the refill to the address on file.
  3. Click on Quick Refill for instructions and chat online with a pharmacy technician for rapid refill assistance.
How long does this take to work?

It depends on the condition.

  1. Treating Pain and Rough Skin: Applied as indicated, most patients report symptom improvement within the first week.
  2. Treating Nail or Skin Fungal Infection: Applied as indicated, most patients report improvement of infection within the first 45 days.  Improvement can be noted in color, texture, thickness or softening of the nail or skin.  Total clearing of the infection can take up to nine months, but most patients report as early as six months.
  3. Treating Scars: Applied as indicated, most patients report improvement within 2 months with maximum results in 6 months.
  4. Treating Fibromatosis: Applied as indicated, most patients report improvement within 6 weeks with maximum results in 6 months.
  5. Treating Warts: Applied as indicated, most patients report improvement within 1 month with clearing in 2 months.
How long do I have to wait after applying before I can put clothing on over the area?

As long as the topical is dry to touch, there is no concern with covering the area.

Is there a money back guarantee?

Since this a prescription order from your healthcare provider that requires a pharmacist make specifically for the intended patient, there is not a money back guarantee.

What happens if the Rx is damaged or has leaked?

Contact EBM Medical as soon as you notice a problem.  They will work with you to determine your options.

Medical Foods

Is this covered by insurance?

Unfortunately, medical foods have lost total coverage for insurance in 2016. Providers send prescriptions to EBM Medical because our formulas have been developed with the perfect balance between prescription quality and affordability.

Why are you so much less in cost than my other pharmacy?

EBM Medical aggressively contracts pricing by leveraging our network of providers to be able to offer the lowest possible price.

How long will my prescription last?

Taken as directed by your healthcare provider, your supply will last 3-months.

Why did my doctor prescribe this medical food instead of a drug?
  1. Treating certain conditions and metabolic imbalances with a medical food has gained a lot of attention with the medical field. Any formula labeled as a medical food offers the healthcare provider the following benefits.
    1. The active ingredients are United States Pharmacopeia (U.S.P.)
    2. The daily dosing is clinically relevant based on the published research
    3. Specifically formulated to address the metabolic condition that may be associated with a medical condition
    4. Must be prescribed under the supervision of a licensed medical practitioner.
    5. The active pharmaceutical ingredients are naturally reoccurring and found in certain foods. This minimizes side effects and drug interactions.
Can I use my health savings card to pay for this?

Yes. Most health savings cards require an authorized prescription from your healthcare provider to allow for this benefit.  EBM Medical requires a prescription order for every therapy or service fulfilled.

What side effects can I look out for when using this prescription?

Side effects due to medical foods are rare. Most reports of side effects involve heartburn, upset stomach and headaches.  The quality of the side effect have been reported as moderate and trend to dissipate with time.  To minimize side effects, our consulting pharmacist recommends taking with food.   If you are allergic to any of the ingredients on the label, please contact your doctor and DO NOT use.

What is the best way to take the medical food?

Always take your medical food as indicated by your healthcare provider. AM dosing and with food is recommended.

How do I refill my prescription?

If you have refills available on the label, please call EBM Medical 636-614-3152 or email at support@ebmmedical.com and we will quickly process and get it shipped to your door.

If you do not have refills available, we will contact your provider on your behalf to request them to send us a new prescription.  After that, we will contact you and ship the refill to the address on file.

How long do medical foods take to work?

It depends on the condition. Physicians and research report that medical foods can take up to six months to see clinical benefit. Many patients report some degree of improvement within the first 3 months.

Is there a money back guarantee?

Since this a prescription order from your healthcare provider, there is not a money back guarantee.  Patients who experience side effects and contact EBM Medical within the first 7 days of receiving the order will be offered a 50% refund.

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