EBM Medical Privacy Policy

EBM Medical understands how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of EBM Medical and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.

This Privacy Policy applies to websites owned and operated by EBM Medical that are intended for use by consumers (non-professionals) for non-commercial personal, family or household purposes, including EBMMedical.com, MedicineNet.com, RxList.com, OnHealth.com, and eMedicineHealth.com and including the mobile optimized versions of these sites and our Mobile Device Applications or “Apps” (we refer to these sites and Apps collectively as the “EBM Medical Sites”). We refer to the EBM Medical Sites and Apps, along with the information and services made available to you through the EBM Medical Sites and Apps, as the “Services.”

This Privacy Policy also applies to the consumer-facing version of the EBM Medical Health Manager Product. However, if you are an employee or health plan member who has enabled access to your health record at EBMMedical.com by registering at your employer’s or health plan’s website, the privacy policy applicable to your information at your employer’s or health plan’s website remains applicable to your personal health record at EBMMedical.com. If your employer or health plan account is no longer made available to you by your employer or health plan, you will continue to have access to your health information from EBMMedical.com, using the same username and password, but will be subject to this Privacy Policy.

Except where noted, statements in this Privacy Policy with respect to the EBM Medical Sites also apply to the Apps. If you do not want us to collect, use or disclose information about you and your use of the Services as described in this Privacy Policy, then you should not use the Services. By using the Services, you must agree to the EBM Medical Terms of Use, which is the contract between us and users of the Services.  By accepting the EBM Medical Terms of Use, you confirm that you have read and understand this Privacy Policy and the EBM Medical Cookie Policy and you acknowledge that we will store, use and otherwise process your information in the United States where we are located.

References to “EBM Medical,” “we” or “us” mean EBM Medical LLC, including any company that EBM Medical LLC controls (for example, a subsidiary that EBM Medical LLC owns). EBM Medical may share information among its subsidiaries or websites that it owns or controls, but information collected under this Privacy Policy is always protected under the terms of this Privacy Policy. Except as otherwise noted in this Privacy Policy, EBM Medical LLC is the data controller responsible for the processing of your personal information as described in this Privacy Policy.

 

Information Collected About You

Some of our Services (such as certain quizzes or calculators) do not retain your personal information, while others (such as EBM Medical Lab Testing and the Ovulation/Pregnancy Calendar and the Healthy Target Program in the EBM Medical App and certain of our registration-only Apps like EBM Medical Baby, EBM Medical Pregnancy and EBM Medical Allergy) store your personal information in accordance with this Privacy Policy. Even if you do not register with or provide any personal information to EBM Medical, we collect information about your use of the EBM Medical Sites and Apps and the Services. We may also acquire information about our users from external sources.

When you use the Services, we collect information as follows:

Registration

While you may use most of the Services without registering, certain Services do require that you register with EBM Medical for them to function properly. If you choose to register or update an existing account with EBM Medical or access certain Services, you may be required to provide certain personal information, such as your name, address, telephone number, gender, email address and date of birth, and a username and password to access your EBM Medical account. You are responsible for ensuring the accuracy of the personal information that you submit to EBM Medical.

Interactive Services

Some of our Services, such as EBM Medical Symptom Checker, are interactive and may request that you submit health-related information, along with other information such as your age and gender. You are not required to register with EBM Medical to use EBM Medical Symptom Checker and if you are registered with EBM Medical, we do not associate information that you submit to the Symptom Checker with registration information that you have previously provided.

EBM Medical Health Manager

EBM Medical Health Manager provides you with a secure place to gather, store, manage and share your personal information and provides tools and services to better manage your health and the health of your family. You are required to register with EBM Medical to use EBM Medical Health Manager.  EBM Medical Health Manager has the ability to use information that you provide to send you personalized emails or secure electronic messages. However, EBM Medical does not allow any third parties to gather any data about you in connection with your use of the EBM Medical Health Manager including through the use of cookies and other tracking technologies.  Furthermore, EBM Medical does not use any information that you submit in connection with EBM Medical Health Manager to deliver any advertisements to you on or off of the EBM Medical Sites.

EBM Medical Message Boards

Any information (including personal information) you share in any online message board or other forum is by design open to the public and is not private. You should think carefully before posting any personal information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, the information you post may also show up in third-party search engines.

If you mistakenly post personal information in our message board areas and would like it removed, you can send us an email to request that we remove it by using the Contact Us link on every page of the EBM Medical Sites. In some cases, we may not be able to remove your personal information.

Emails You Send to EBM Medical

This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to EBM Medical by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to EBM Medical.

Services and Device Information

When you access and use the Services, EBM Medical automatically collects and stores in its server logs information from your browser or mobile device such as your IP address or unique device identifier, browser information (including referring URL), your preferences and settings, cookies and information about the content you have viewed and actions taken (e.g., search queries, ad engagement, clicks and the associated dates and times). EBM Medical may also collect device-specific information when you install and use an App including your device model, operating system information, advertising ID (which is a unique, user-resettable identification number for advertising associated with a mobile device) and App version and usage information. When enabled by you, we collect precise location information provided by your mobile device, which you may disable through the device settings.

How Information Collected About You Is Used

Information about your use of the Services may be used for the following purposes:

  • to provide, improve and create new Services,
  • to respond to your inquiries and to send you administrative communications about the EBM Medical Sites and Services,
  • to obtain your feedback about the EBM Medical Sites and Services,
  • to send you secure electronic messages and personalized emails pertaining to your interests as inferred from your use of the Services, including news, announcements, reminders and opportunities from EBM Medical,
  • to statistically analyze trends and user behavior and activity including how frequently areas of the EBM Medical Sites are visited, how the Services are being used and how many emails are received and opened,
  • to provide you and people with similar demographic characteristics and interests with more relevant content including advertising both on and off the EBM Medical Sites and Apps,
  • to offer lead generation services,
  • to detect and defend against fraud and other threats to the Services and our users,
  • to identify issues with the Services,
  • to conduct research and measurement activities, including those described below, and
  • to administer your account.
In addition, EBM Medical may use personal information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.

EBM Medical may combine your personal information and other information collected about your use of the Services, and also supplement with information from external sources for the purposes described in this Privacy Policy. For example, information that EBM Medical collects about you may be combined by EBM Medical with other information available to EBM Medical through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs. This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of the EBM Medical Sites, to our current or prospective advertisers and other business partners.

EBM Medical will not sell your personal information to third parties for their use without your consent.

Sharing Your Information

EBM Medical Subsidiaries and Corporate Affiliates

We may share your information with our subsidiaries, affiliates and companies acquired by or merged with us and our affiliates. In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, EBM Medical reserves the right to transfer your personal information to the new party in control or the party acquiring assets. In the event of such a change, your personal information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses “Changes to This Privacy Policy.”

Third Party Advertisers and Third Party Websites
We may share information that we have about you, such as a cookie ID or IP address, with third party advertising service providers who may use this information, on our behalf, to help EBM Medical deliver advertising on the EBM Medical Sites as well as on third party websites.

Certain content, services and advertisements offered to you through the EBM Medical Sites are served on, or contain links to, websites hosted and operated by a company other than EBM Medical (“Third Party Websites”). EBM Medical does not share your personal information with these Third Party Websites without your consent, but you should be aware that any information you disclose to these Third Party Websites once you access these Third Party Websites is not subject to this Privacy Policy. EBM Medical does not endorse and is not responsible for the privacy practices of these Third Party Websites. You should review the privacy policy posted on the Third Party Website to understand how that Third Party Website collects and uses your information. EBM Medical makes an effort to make it obvious to you when you leave a EBM Medical Site and enter a Third Party Website, either by requiring you to click on a link or by notifying you on the EBM Medical Site before you visit the third party site. In addition, if you see a phrase such as “Powered by” or “in association with” followed by the name of a company other than EBM Medical, then you are on a website hosted by a company other than EBM Medical.  When you use a co-branded service (a service operated with a partner of EBM Medical, such as EBM Medical Lab Testing), or register or otherwise provide information on a co-branded site, where applicable, we may pass the collected information back to that partner, which may include third party service providers whose services are embedded into and/or appear within the Services.

We may also include social widgets on the EBM Medical Sites which enable you to interact with the associated social media services, e.g., to share an article. These widgets may collect browsing data which may be received by the third party that provided the widget, and are controlled by these third parties. You may be able to manage your privacy preferences directly with the applicable social network platform.

Compliance with Law, Regulation, and Law Enforcement Requests
To cooperate with government and law enforcement officials and private parties to enforce and comply with law, we may release personal information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or (3) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose personal information as described below.

How Your Information is Secured and Retained

We take reasonable security measures to protect the security of your personal information. Despite EBM Medical’s efforts to protect your personal information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

The security of your personal information is important to us.  When you enter personal information (including personal health information in various Services), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.

We will retain your personal information as long as your account is active or as needed to provide you Services. At any time you can remove your personal information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to EBM Medical from our servers. See “Your Choices and Rights” below for more information on how you can update or remove your personal information. We will also retain your personal information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

Your Choices and Rights

Updating/Removing Your Personal Information

If you do not want your personal information used by EBM Medical as provided in this Privacy Policy, you should not use the EBM Medical Sites, Apps and Services.  You can correct, update or review personal information you have previously submitted by going back to the specific Service, logging-in and making the desired change. You can also update any personal information you have submitted by contacting us using the contact information listed below or through the Contact Us link provided at the bottom of every page of the EBM Medical Sites.

If you have registered and desire to delete any of your registration information you have provided to us from our systems please contact us using the contact information listed below in the “Contacting EBM Medical About Your Personal Information or Privacy” section or through the Contact Us link provided at the bottom of every page of the EBM Medical Sites. Upon your request, we will delete your registration information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the EBM Medical Sites from our servers.

When you sign up to receive email communications for any of our Services, including our email newsletters, or at any time, you can choose to opt out of receiving additional newsletters or other email communications from EBM Medical or our advertisers or sponsors.

You can unsubscribe from an email newsletter by:

  • Following the directions included at the bottom of the newsletter and using the “Unsubscribe” link found in the emails.
  • Logging in to the EBM Medical Sites and unchecking the newsletters you no longer wish to receive under the “My Profile” section.

If you decide that you would prefer not to receive personalized email or secure electronic messages from the EBM Medical Health Manager tool, you may also “Opt-out” of the Service by clicking on the settings tab on your Health Manager home page and changing your email preference or following the unsubscribe instructions included in each email.

All promotional emails that EBM Medical sends with opportunities from EBM Medical or with offers or informational materials from EBM Medical on behalf of our sponsors will contain an opportunity to unsubscribe from getting additional emails of that type in the future from EBM Medical unless you re-subscribe.

California Residents
FOR RESIDENTS OF CALIFORNIA ONLY. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your personal information with third parties. If you reside in California and have provided your personal information to us, you may request information about our disclosures of certain categories of personal information to third parties for direct marketing purposes in the preceding calendar year. You can submit such request by sending an email by using the Contact Us link at the bottom of every page of the EBM Medical Sites.

Children

We are committed to protecting the privacy of children. The EBM Medical Sites are not designed or intended to attract children under the age of 13. The EBM Medical Sites do not collect personal information from any person we actually know is under the age of 13. A parent or guardian, however, may use EBM Medical Health Manager to establish a personal health record and a EBM Medical Health Manager home page for a minor. The parent or guardian is solely responsible for providing supervision of the minor’s use of EBM Medical Health Manager. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through EBM Medical Health Manager for the minor.

Note to Users Outside of the United States

EBM Medical and our technical infrastructure are located in the United States.  The personal information that you provide to us is stored on servers located in the United States. If you are located in another jurisdiction, you should be aware that in order to provide the Services to you, we must transfer your personal information to the United States where it will be stored and processed in accordance with this Privacy Policy. We may transfer your information outside the United States to service providers with operations in other countries. By using the Services, you consent to such collection, storage and processing in the United States and elsewhere, though the United States and other jurisdictions may not afford the same level of data protection as considered adequate in your own country. We will take reasonable steps to protect your personal information. Note that your personal information may be available to the United States government or its agencies under legal process made in the United States.

Additional Information for EBM Medical’s Visitors from the European Economic Area (“EEA”)

When you use the Services, we collect, store, use and otherwise process your personal information as described in this Privacy Policy. We rely on a number of legal bases to process your information, including where: (i) necessary for our legitimate interests in providing and improving the Services including offering you content and advertising that may be of interest to you; (ii) necessary for our legitimate interest in keeping the Services, Sites and Apps safe and secure; (iii) necessary for the legitimate interests of our service providers and partners; (iv) necessary to perform our contractual obligations in the EBM Medical Terms of Use; (v) you have consented to the processing, which you can revoke at any time (however a revocation does not affect the lawfulness of processing of your personal data that occurred prior to the date of revocation); (vi) you have expressly made the information public, e.g., in a EBM Medical message board or other public forums; (vii) necessary to comply with a legal obligation such as a law, regulation, search warrant, subpoena or court order or to exercise or defend legal claims; and (viii) necessary to protect your vital interests, or those of others.

If you are a EBM Medical user in the EEA, you can: (i) access personal information we have about you (we will try to provide information within 30 days of your request); (ii) have your personal information corrected or deleted (in most cases you can correct personal information you have submitted to us by going back to the specific Service, logging-in and making the desired change); (iii) in certain circumstances, you can object to our processing of your personal information and we will discontinue such processing unless we have compelling legitimate grounds to continue; (iv) withdraw consent previously provided (however a withdrawal does not affect the lawfulness of processing of your personal data that occurred prior to the date of withdrawal); or (v) if you believe that we have not complied with applicable data protection laws, you may lodge a complaint with your local supervisory authority. If you wish to inquire as to whether we maintain any of your personal information and if so, whether you wish to exercise any of those rights that are available to you with respect to such personal information, you may contact us as described in the Contacting EBM Medical About Your Personal Information or Privacy section below. We will respond to your request within a reasonable timeframe.

Where we process your personal information for direct marketing purposes, you can opt-out through the unsubscribe link in the email communications we send to you, by changing your subscription preferences in your account settings or as otherwise specified in this Privacy Policy.

We will retain your personal information for as long as necessary to provide the Services to you and fulfill the purposes described in this Privacy Policy. This is also the case for third parties within whom we share your information to perform services on our behalf.  When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it.  If you have registered with EBM Medical and you no longer want us to use your registration information to provide the Services to you, you may close your account.

 

Contacting EBM Medical About Your Personal Information or Privacy

Please send us an email by using the Contact Us link at the bottom of every page of the EBM Medical Sites if you have any questions about this Privacy Policy or the personal information we maintain about you.

 

Changes to this Privacy Policy

We reserve the right to change or modify this Privacy Policy and any of our Services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this Privacy Policy we will notify you by means of a notice on the EBM Medical Sites and/or by email to our registered users (sent to the email address specified when you register) prior to the change becoming effective. By continuing to use the Services after changes are made to this Privacy Policy, you agree to such changes.  We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the EBM Medical Sites. Please exit the EBM Medical Sites immediately if you do not agree to the terms of this Privacy Policy.